How to get support
CloudNinjas support is centralized for all apps and games listed on this site. Use the options below to contact us, share feedback, or troubleshoot common issues.
Bug Reports
Found a crash, broken link, or unexpected game/app behavior? Please email a short description, your device type, and the exact steps to reproduce the issue.
Email: support@cloudninjas.ca
General Questions
Want to know more about a release date, platform availability, or feature plans? Reach out and we will respond as soon as possible.
Email: support@cloudninjas.ca
App Store Help
If you need help finding the right store page, troubleshooting downloads, or verifying availability, include the app name and platform in your message.
Recommended subject: App Store issue
Privacy & Policies
Questions about privacy, data handling, or the CloudNinjas privacy policy can be directed here as well.
Visit: Privacy Policy
Need something specific?
Use the quick links below for the most common requests. If your issue is not listed, email support and we'll help you directly.
Support guidance
What to include
- App or game name
- Platform (iOS/Android/Web)
- Short description of the issue
- Steps to reproduce if available
What happens next
- Support emails are reviewed in the order received
- We may ask for a screenshot or device details
- Responses typically arrive within 1-2 business days